Set up the Transition Services and Customer Services function with Financial Shared Services for Foodstuffs Auckland. Project Lead for SAP Financial Systems implementation and upgrade. Project Lead for GST Increase implementation
- Implementation of SAP platform to replace existing Legacy AS400 system for Transaction Services to enable accurate and timing processing of 1.7 million transactions annually
- Co-ordination and execution of 400 Test Scripts for SAP implementation
- Management of User Acceptance Testing for SAP implementation and GST Change projects
- Integration of two Financial Processing into one team to support the business model for the Financial Services Support Centre for 25 staff
- Increased the E-commerce transactions from 33 % to 63% volume of transactions processed
- Implementation of FISH philosophy to support the organisations values focus to 55 staff in Financial Services
- Reduction in staff turnover to under 5% over the five years from 10%
